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General Questions:

 Q: Can I volunteer for Goodwill/at a Goodwill Store?

A: Unfortunately we are only able to accept those who have been assigned court ordered community service. If this situation applies, please visit our Community Service page.

Q: How can I find a job working for a Goodwill?

A: If you’re interested in working for Goodwill, click here. We do not accept resumes for jobs that are not posted. To learn more about working at Goodwill visit the Work for Goodwill page.

Q: Can Goodwill provide me with clothes or furniture?

A: Goodwill Industries of the Chesapeake, Inc. is a workforce development agency. All revenue from the sale of donated goods goes towards our job training programs and services. Through our Community Support Program we are sometimes able to provide clothing or furniture to individuals on a case-by-case basis. For more information, contact Jonathan Balog at or 410-837-1800 ext 1175.

Q: Can Goodwill provide me with financial assistance?

A: Goodwill Industries of the Chesapeake, Inc. is a workforce development agency. All revenue from the sale of donated goods goes towards our job training programs and services, so while we are not able to provide financial assistance to individuals, we may be able to refer you to another program that can. For more information, call 410-837-1800 ext. 1150.

Program Questions:

 Q: What types of job training programs does Goodwill offer?

A: Here is a list of training programs.

Q: How can I register for one of your job training programs?

A: View our training programs or call Goodwill at 410-837-1800 for information on our programs and how to register.

Q: Where are your training program sites?

  • The Y at Druid Hill
    1609 Druid Hill Ave
    Baltimore, MD 21217
  • Lower Shore Career Center
    700 S. Salisbury Blvd
    Salisbury, MD 21801
  • Waverly Family Support Center
    829 Montpelier Street, Baltimore, MD 21218
  • STEP

Q: Am I guaranteed a job if I enroll in your programs?

A: Though we are not able to guarantee a job if you enroll in our programs, we can guarantee that there will be opportunities for jobs. Once enrolled in our programs, we will train you and provide you with all the tools you need to become the best qualified candidate for job opportunities.

Donation Questions

Q: What do you do with my donations?

A: All items that are donated to us that we are able to resell are put out for sale in our stores. The revenue from the sale of these items goes towards our job training programs for people with disadvantages and disabilities.

Q: Can I make a cash donation to Goodwill?

A: Goodwill gladly accepts cash gifts as well as donated goods. If you would like to make a cash gift, you can donate today.

Q: What kind of donations will Goodwill accept and not accept?

A: Here is a list of acceptable and non-acceptable donation items.

Q: If I lose my donation receipt, will Goodwill replace it?

A: We ask that individuals keep track of the items they donate. Unfortunately, we are unable to provide replacement donation receipts.

Q: How much can I write off on my taxes for my donation of used goods?

A: Donations to Goodwill are tax deductible; however, Goodwill is prohibited from placing a value on your contribution. IRS regulations require that the donor be the one to determine the “fair market” value of the donation using purchase receipts or some method of calculating the value at resale (like online auction sites) . This fair market value is what you would be able to obtain for the item(s) if you sold them yourself, or they were sold in a thrift store or consignment shop. Please note that clothing loses value dramatically at the time of original purchase, similar to a car, so the amount you can deduct is often far less than you paid. If your contribution is valued at $250 or more, you must retain your donation receipt. Please talk with your tax preparer for more details.

Q: Do I need an independent appraisal for my donation of used goods?

A: You will need an independent appraisal and an IRS form 8283 if you are claiming a donation of $500 or more. If you’d like to obtain independent appraisals for items you believe to be valued over $500, visit:

Q: Does Goodwill offer home pickups?

A: We currently do not offer home pick-ups at this time.

Q: Does Goodwill accept vehicle donations?

A: Simply visit Goodwill’s Vehicle Donation page or call our 24/7 Call Center Vehicle Donation Program Phone Number at 866-492-2770 to donate your car today